Refund Policy

Your first payment: 7-day refund

If Lectro isn’t right for you, request a full refund within 7 days of your first subscription payment. This applies to both monthly and annual plans. The refund window starts when you first pay, not when you create your account.

Duplicate charges and billing errors

If you were charged twice for the same purchase or believe we made a billing error, contact us. We will refund confirmed duplicate charges and correct billing errors, including outside the initial 7-day window.

Cancellation and renewals

You can cancel through Subscription → Manage billing. Cancel before your next renewal to stop future subscription charges. Cancellation by itself does not request a refund.

Outside the first-payment refund window, renewal payments and unused portions of a subscription are generally non-refundable, except for billing errors or where required by law.

How to request a refund

Email hello@lectro.study with your account email and payment date or receipt number. Please don’t send your password or full card number. Refunds are reviewed and processed by our team; they are not automatic.

Approved refunds are returned to the original payment method. Your bank or payment provider determines when the refund appears. Refunding a subscription payment also cancels that subscription and ends the paid access covered by the refund.

Your consumer rights

This policy is in addition to, and does not limit, any cancellation, refund, or other rights you have under applicable consumer protection laws.